Guest Services Directory
Message From The General Manager
A very warm welcome to UAE and to Crystal plaza Al Majaz! We are delighted to have you stay with us.
In our endless endeavors to provide comfort and safety, we at the Crystal Plaza Al Majaz constantly strive to ensure that highest standards of services are maintained at all times. All our Rooms & Suites are self-contained with all modern amenities, ensuring that you have a relaxing time. For guests or for your leisure surfing the internet we offer the latest facilities in your room and at the business center.
In this Directory we have briefly described our facilities. However, should you require any further information, our Front Desk staff will be happy to assist.
On behalf of every member of the staff and management of Crystal Plaza Al Majaz, I once again welcome you and wish you a pleasant stay.
Warmest Regards,
The General Manager
A Roof top Pool
Experience the joy of swimming in our infinity-edge pool that gives you a nice picturesque view.
An Iconic Gym
Set forth on an exquisite wellness journey to refresh, re-energize and rejuvenate at our Gym
Luxurious Rooms
Our rooms are more than just a place to stay. The relaxing ambience will keep you happy all through.
Deep Soaking Jacuzzi
Take a dip into these special Jacuzzi to soak into a refreshing vacation mode that you’ve wanted.
Guest Computer & WiFi
We offer special computers and WiFi for guests who’d like to stay connected while on vacation.
24 Hour Concierge
We have an in-house restaurant offering different cuisines that you can choose from.
Internal telephone extension numbers
Operator
Dial 0
Room to room
Dial “ 8 “ followed by the room number (from1st to 9th floor)
Dial directly the room number (from10th to 14th floor)
Reception
701 / 702
Concierge
703
Housekeeping
740 / 741
Al Thuraya Restaurant
724
Room Service
725
Kahwati Lobby Cafe
726
Hotel Services
ADAPTOR
All bathrooms are equipped with electrical sockets for shaving machines. Should you be in need of any specific adaptor, please contact our Housekeeping Department Ext. 740
AIR CONDITIONING/ HEATING
The Hotel is centrally air-conditioned with individual control thermostats in your room for personal comfort. Should you encounter any difficulties, please contact Housekeeping Ext. 740
AIRLINE INFORMATION/ TICKETING
For reservations, reconfirmation, revalidation of your Airline ticket, please contact Guest Relation Desk Ext. 701
BABY CRIB / COT
Please contact Housekeeping Department Ext. 740
BABY SITTING
A minimum 8 hours advance notice is required to arrange a baby-sitter, as the arrangement is done from an out-side source. Contact Guest Relations Ext. 701
BATHROBE
Bathrobes are available both for adults and children on request. Please Contact Housekeeping Department Ext. 740
BAGGAGE SERVICE
For guests departing after 12 noon, arrangements can be made for baggage to be stored. Contact Concierge Ext. 703
BUSINESS CENTER
Located in the lobby for full-business services including secretarial needs, photocopying, internet access, faxing, and computer. Ext. 765
Hotel Services
CAR PARK
Free Car park is available. Our Valets will be happy to assist. Open 9 am to 9 pm. Contact Concierge Ext. 703
CAR RENTAL
You can make arrangement for self driven or chauffeur driven cars. Contact Guest Relations Ext. 701
CASHIER
Located at the Reception and operating 24 hours, our cashiers will be happy to provide information of your account. Foreign currency and Travelers Cheques can be exchanged. Contact Reception Ext. 701 – 702
CHECK-OUT TIME
Our check-out time is 12:00 noon. In case you need to request for late check out, please contact Reception Ext. 701 – 702
CONCIERGE
Located at the main entrance. Concierge is open 24 hours Ext. 703
CREDIT CARDS
All major credit cards are accepted for the settlement of your bill. For any additional inquiries, please contact Reception Ext. 701 – 702
DO NOT DISTURB
For your comfort, it is recommended that you place the “Do Not Disturb” sign outside your room door. If you do not want to receive any telephone calls, please contact the Operator Dial “0”
FIRST AID
For immediate attention, please contact our Guest Relation Officer Ext. 701. After 11:00 pm please contact the Night Manager Ext. 701 – 702
Other Perks & Facilities
Looking for more? Well, we believe that every guest walks into our hotel for the best experience. And, we are determined to do that.
Airport Transfer
You can request for airport transfer at least 24 hours prior to your flight by calling the reception.
Delicious Food
We have team chefs from across the world. So you can enjoy the delicacies anytime during your stay.
Private Beach
In case you wish to visit the beach please let us know at least 24 hours in advance to arrange shuttle service.
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